Thank you for shopping at PawOng.
PawOng ships all of our orders via USPS. Following are the terms and conditions that constitute our Shipping and Delivery Policy.
Orders placed on Monday through Friday will be shipped within 2 business days.
Orders placed on weekends and holidays will be shipped next business day.
Once your order has shipped, you will receive an email with a tracking number. The tracking number will be active within 24 hours.
Standard shipping typically takes between 2-5 business days.
Free shipping typically takes between 2-9 business days.
Unfortunately, orders cannot be shipped to P.O. boxes, Army Post Offices (APO), Fleet Post Offices (FPO), and Diplomatic Post Offices (DPO).
Damaged or Lost Packages
PawOng is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. All claims must be filed with your local postal service.
Please save all packaging materials and damaged goods before filing a claim.
If you have any questions or concerns regarding your order, feel free to contact us at firstname.lastname@example.org.